Microsoft Dynamics 365 Project Operations

Connect your project-centric business with a single AI-powered application

Dynamics 365 Project Operations brings together sales, project management, resources, and finance into one cohesive system. It is a project-to-profit solution driven by AI that comes with Copilot and ERP agents that help teams finish projects on time, stick to budgets, and be more productive every day by using data to make decisions and automating tasks.

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Dynamics Square helps project-based companies plan projects, manage resources, and deliver profitable outcomes with the AI-powered Dynamics 365 Project Operations solution.

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What is Dynamics 365 Project Operations?

Microsoft Dynamics 365 Project Operations, is a project-to-profit system made for businesses that provide services through projects. It brings together project accounting, resource scheduling, time and cost tracking, billing, and deal management all in one application.

Dynamics 365 for project operations supports the complete quote-to-cash journey. Sales teams can build accurate estimates using standardised templates and adaptable billing models such as fixed-price or time and materials. Project managers track budget-to-actual consumption and use built-in insights to adjust delivery. Resource managers align the right people to the right projects using skill profiles and universal resource scheduling.

With Copilot and ERP agents such as the Time Entry Agent and Expense Agent, routine tasks are automated to improve accuracy and reduce manual effort. Integration with Dynamics 365 Finance and support for IFRS strengthen financial control across the lifecycle.

In nutshell:

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Business Challenges Solved by Dynamics 365 Project Operations

Dynamics 365 Project Operations capabilities address common challenges faced by project-centric organisations across industries. Some of the most frequent challenges include:

Dynamics 365 Project Operations is an AI-powered project-to-profit solution that connects deal management, resource scheduling, project accounting, and billing in one unified application. With Copilot and ERP agents such as the Time Entry Agent and Expense Agent, it reduces manual effort while improving accuracy and visibility across the entire project lifecycle.

Whether managing a growing services team or operating at global scale, Dynamics 365 Project Operations supports structured delivery with clarity, financial control, and operational efficiency.

Inside Dynamics 365 Project Operations: What Powers Your Project Teams

Dynamics 365 Project Operations features help organisations run project delivery with clarity and financial control. Replace disconnected tools with one connected system, reduce manual effort through AI-powered agents, and improve project outcomes with real-time visibility. Here is how this project-to-profit solution transforms project execution for modern organisations:

Structured Deal and Project Planning

Inaccurate estimates and unclear scope create downstream risk across delivery. With Dynamics 365 Project Operations, teams can:

  • Create detailed estimates using standardised templates
  • Model customised costing and pricing based on geography and exchange rates
  • Set up fixed-price, time and materials, or retainer-type contracts
  • Develop schedules and quotes that align sales with delivery
Structured Deal and Project Planning

Intelligent Resource Scheduling and Utilisation

Poor resource alignment reduces productivity and margins. Dynamics 365 Project Operations helps teams to:

  • Match people to projects using skill profiles and proficiency models
  • Distribute workloads using universal resource scheduling
  • Gain visibility into resource availability across projects
  • Optimise utilisation to support timely project delivery
Intelligent Pipeline and Deal Execution

Budget Control and Project Accounting

Limited financial visibility weakens decision-making. With built-in insights, organisations can:

  • Track budget-to-actual consumption as projects progress
  • Forecast trends and generate budget snapshots
  • Manage project cost and revenue profiles
  • Support compliance with accounting standards including IFRS
SBudget Control and Project Accounting

Automated Time, Expense, and Approvals

Manual time sheets and expense reporting delay billing cycles. Dynamics 365 Project Operations includes:

  • Time Entry Agent to draft and capture project hours
  • Expense Agent to turn receipts into draft reports
  • Activity Approvals Agent to prioritise entries needing review
  • Improved billing accuracy and faster revenue recognition
Automated Time, Expense, and Approvals

Connected Project Operations with Secure Integration

Disconnected systems create operational gaps and reconciliation challenges. Dynamics 365 Project Operations integrates with:

  • Dynamics 365 Finance or external ERP systems via open APIs
  • Microsoft Teams for collaboration within the flow of work
  • Power BI to visualise KPIs such as utilisation, forecasting, and budgeting
Connected Project Operations with Secure Integration
Run Your Projects with AI-Powered Project-to-Profit Control

Connect sales, delivery, resources, and finance in one unified application to improve visibility.

Dynamics 365 Project Operations Benefits: The Advantage Project-Driven Organisations Need

Successful project-centric organisations share a common discipline. They manage delivery, resources, and finance within systems that provide visibility, control, and timely insight. Dynamics 365 Project Operations delivers structure and accuracy through an AI-powered project-to-profit solution built for modern service teams. Here are the notable benefits of Dynamics 365 Project Operations:

  • Deliver Projects on Time and Within Budget

    Projects lose margin when costs and timelines drift without control. Dynamics 365 Project Operations enables teams to track budget-to-actual consumption, forecast trends, and adjust delivery using built-in insights to protect profitability.

  • Improve Estimate Accuracy and Billing Confidence

    Inaccurate estimates create downstream financial pressure. With standardised templates, customised costing and pricing, and adaptable billing models such as fixed-price or time and materials, organisations can strengthen deal quality and revenue recognition.

  • Optimise Resource Utilisation Across Projects

    Unbalanced workloads reduce efficiency and morale. Universal resource scheduling and skill-based matching help align the right people to the right projects while maximising utilisation.

  • Reduce Administrative Burden with AI Agents

    Manual time sheets and expense reports slow billing cycles. Time Entry Agent, Expense Agent, and Activity Approvals Agent reduce manual effort, improve accuracy, and support timely approvals.

  • Strengthen Financial Control and Compliance

    Project accounting complexity increases risk. Integration with Dynamics 365 Finance, support for IFRS, and structured cost and revenue profiles help maintain financial discipline across the lifecycle.

Organisations using Dynamics 365 Project Operations gain stronger financial visibility, improved resource control, and greater confidence across every stage of project delivery.

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Agents in Dynamics 365 Project Operations

AI-Powered Project Execution Built into Your ERP

Dynamics 365 Project Operations introduces ERP agents that support project delivery, financial accuracy, and operational efficiency across the project lifecycle. These agents act as digital colleagues, taking on high-volume, rules-based activities to reduce manual effort and improve consistency.

Built for project-centric organisations, agents streamline processes such as time tracking, expense reporting, approvals, and financial reconciliation while giving teams greater visibility and control. Some of the notable prebuilt ERP agents are:

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Time Entry Agent

Prompts employees to log project hours with smart reminders and context. It improves billing accuracy, payroll processing, and visibility into resource utilisation.

Expense Agent

Extracts details from receipts and emails to draft compliant expense reports. It reduces manual errors, accelerates reimbursement, and strengthens cost tracking.

Activity Approvals Agent

Flags only entries that require review, helping managers prioritise approvals, reduce delays, and enforce policy controls.

Account Reconciliation Agent

Matches ledger entries, flags discrepancies, and recommends resolution steps to support timely and compliant financial statements.

Supplier Communications Agent

Manages supplier interactions, follows up on order confirmations, and reduces disruptions across source-to-pay processes.

Move from Disconnected Project Tools to Intelligent Project Execution

Use Copilot and ERP agents such as Time Entry Agent and Expense Agent to reduce manual effort, strengthen financial accuracy, and support consistent project delivery from estimate to revenue recognition.

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Dynamics 365 Project Operations Pricing

Choose a suitable Dynamics 365 Project Operations license to connect your project-centric business with visibility, collaboration, and financial control. The solution supports deal management, resource scheduling, time and expense processes, billing, and revenue recognition within one unified application.

Dynamics 365 Project Operations

Dynamics 365 Project Operations is an AI-powered project-to-profit solution designed for organisations that manage services through projects. It includes customised costing and pricing, adaptable billing models such as fixed-price and time and materials, universal resource scheduling, project accounting, IFRS support, and built-in insights for forecasting and budgeting.

AI agents and Copilot for Dynamics 365 Project Operations such as the Time Entry Agent and Expense Agent help reduce manual effort and improve productivity across teams.

£103.80 user/month
paid yearly

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Need help understanding how Dynamics 365 Project Operations fits your delivery and financial model?

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What Dynamics 365 Project Operations Services Do We Offer?

Work with Dynamics Square as your Dynamics 365 Project Operations partner to strengthen your project delivery and financial control. As a leading Microsoft Solutions Partner in the UK, we help organisations adopt an AI-powered project-to-profit solution that connects sales, resources, delivery, and finance within one unified system.

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Implementation

Deliver a structured Dynamics 365 Project Operations implementation aligned with your project lifecycle, billing models, and financial processes. Our approach focuses on clean configuration, resource scheduling setup, project accounting structure, and practical adoption across project managers, finance teams, and leadership.

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Upgrade and Migration

Move from disconnected project management tools or legacy ERP systems to Dynamics 365 Project Operations with clarity and control. We manage data migration, process alignment, billing configuration, and integration with Dynamics 365 Finance or external ERP systems to ensure a smooth transition.

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Support

Keep your project operations system stable and efficient with ongoing support. Our team resolves issues, manages updates, and ensures time entry, expense management, approvals, and billing processes continue without disruption.

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Consulting

Gain expert guidance on improving resource utilisation, forecasting accuracy, revenue recognition, and compliance with standards such as IFRS. Our consultants help you use Copilot and ERP agents such as the Time Entry Agent and Expense Agent to reduce manual effort and improve visibility across projects.

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Have you got questions about Dynamics 365 Project Operations?

Click through to our FAQ for the best answers!

Microsoft Dynamics 365 Project Operations is an ERP (Enterprise Resource Planning) solution capable of managing and streamlining projects effortlessly. It comes with many extensive capabilities, including team collaboration, opportunity management, project planning, resource management, customer billing, and expense management.

Microsoft Dynamics Project Operations is a powerful application to seamlessly manage operations with full productivity and efficiency. However, organisations can integrate it with Business Central or other native integrations to enhance the features for smooth operations. There are a few more modules that can be integrated without any restrictions, such as Human Resources, Sales, Marketing, Customer Service, and more.

When installing project operations from microsoft dynamics 365, there are several installation options available. You have two options to start the installation:

  • Using the existing CDS environment
  • Using a new CDS environment

You must have access to Power Platform Administrator and a Project Operations to install project operations in a new environment.

In case, you have to create a new CDS environment using the Power Platform admin.

In the case of an existing CDS, you must have access to a Power Platform Administrator with a licence for Project Operations. Using Power BI, you have to locate the environment using the Power Platform admin center.

There are a few core modules which are: Contract Management, Sales, Project Management, Resource Management, Team Collaboration, Finance Management, and Time and Expense Management. These are the modules that let users seamlessly manage an entire project in an organisation for easy growth.

Microsoft doesn't sell its business management solutions directly to customers. You have to search for and collaborate with a reliable support partner like Dynamics Square for any kind of update, upgrade, or implementation service for your business. The pricing for D365 Project Operations is entirely dependent on your company's needs and the type of deployment. The standard cloud deployment pricing is £103.80 per user/month and is also available on Microsoft's website. On-premises deployment always comes with customised pricing, and it depends on business to business.

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