Case Study

NAV 13 R2 to Dynamics 365 Business Central Upgrade

NAV 13 R2 to Dynamics 365 Business Central Online Upgrade

Established in 1964,the company is a well-known manufacturer and supplier of surgical instruments in the UK market and is continuously working to expand the same globally. The company was expanding with a product range that includes Anesthesia, Surgery, General Medical, and Podiatry in the medical industry. They were also working toward innovating and developing medical technologies to bring awareness and improve the quality of human life.

What are The
Business Challenges

The company was not satisfied with their previous Dynamics NAV support partner in terms of providing on-time system support and the sort of services they anticipate.

They were facing difficulties while driving their manufacturing, supplying, and distribution operations through on-premises Dynamics NAV 2013 R2.

Finding a trustworthy partner for NAV 13 R2 to Dynamics 365 Business Central upgrade and getting timely support were the major challenges for them.

Solution Delivered

NAV 13 R2 to Dynamics 365 Business Central Online Upgrade

Dynamics Square upgraded the company system from Dynamics NAV 2013 R2 to Dynamics 365 Business Central online.

Integrated the company Business Central account with third-party Document Management add on and performed seamless migration to ensure connected and smoother data-driven practices.

We provided onsite UAT (User Acceptance Training) for two weeks during the pandemic & Go Live Sessions to ensure seamless user adaptation to the company team.

We helped the company to easily move to Dynamics 365 Business Central and seamlessly start using the newly upgraded system.

Benefits

The company is now using D365 Business Central on the cloud while leveraging Azure-based data-driven practices. Also, the system was integrated with Outlook helping them to accelerate their business flow while improving their financial capabilities and ensuring reliable compliance management.

They want to double their production capacity and increase their revenue by leveraging connected data experience through our integrated business management solution.

Our end-to-end user training and support helped employees of the company to adapt, learn, and use the system efficiently without losing the current workflow.

We are impressed with their product awareness, technical skills and commitment to us. They analyze the situation and deliver to best fit our requirement and solutions.

Mark Shaxted

Operations Manager

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