Microsoft Dynamics 365 Pricing Update – October 2024

A big news for Microsoft Dynamics 365 users. From October 1st, 2024, Microsoft has increased prices of some of its Dynamics 365 solutions, consisting of ERP and CRM solutions. Since 2018, this is the first time Microsoft has updated its pricing infrastructure for cloud-based as well as on-premises deployed solutions.

There can be numerous reasons behind the enhancement of Dynamics 365 pricing that include advancement of technology, contribution of AI in Dynamics 365 solutions, changing global norms, and updating security infrastructure to offer more data safety. However, Microsoft didn’t officially release any of the reasons behind the price increase.

With this recent update, Microsoft has started adding more Copilot capabilities to help businesses simplify the work while boosting productivity. Even most the licensing plans have been updated with more Copilot functionalities, and you can choose them based on requirements.

This Microsoft Dynamics 365 pricing update will help businesses strategically allocate the budget to purchase or renew licenses. In this blog, we are going to discuss the licenses with changes in pricing structure.

Dynamics 365 Solutions with Price Change

Microsoft hasn’t changed the pricing of all its solutions. However, it changed the licensing pricing of Dynamics solutions. These solutions are given below:

Dynamics 365 Sales

It is one of the major CRM solutions that the Microsoft Dynamics 365 suite of CRM applications offers. It enables the team to avail automation, get real-time data sales insights, and leverage generative AI to simplify complex sales operations.

D365 Sales comes with 4 licensing options along with a 30-day trial.

1. Dynamics 365 Sales Professional

• Pricing: £53.40 user/month 

2. Dynamics 365 Sales Enterprise Edition

• Pricing: £86.30 user/month (earlier: £71.28)

3. Dynamics 365 Sales Premium

• Pricing: £123.30 user/month

4. Microsoft Relationship Sales

• Personalised pricing based on requirements

Dynamics 365 Sales	Old Pricing	New Pricing
D365 Sales Enterprise Edition	£71.28	£86.30

Dynamics 365 Customer Service

This solution empowers businesses to offer an optimum level of customer satisfaction along with accelerating business growth. It comes with 3 full user licensing plans along with a free trial, which are discussed next:

1. Dynamics 365 Customer Service Professional

• Pricing: £41.0 user/month

2. Dynamics 365 Customer Service Enterprise

• Pricing: £86.30 user/month (earlier: £71.28)

3. Dynamics 365 Customer Service Premium

• Pricing: £160.30 user/month

Dynamics 365 Customer Service	Old Pricing	New Pricing
D365 Customer Service Enterprise	£71.28	£86.30

Dynamics 365 Field Service

Microsoft Field Service will take care of all requirements of field service agents, along with offering them the required resources to outperform a task. It comes with 2 plans along with the free trial.

1. Dynamics 365 Field Service Free Trial

• Trial: 30 days (can be extended to 60 days)

2.Dynamics 365 Field Service

• Pricing: £85.30 user/month (earlier: £71.28)

3.Dynamics 365 Field Service Contractor

• Pricing: £41.10 user/month

Dynamics 365 Field Service	Old Pricing	New Pricing
D365 Customer Field Service	£71.28	£85.30

 


Dynamics 365 Finance

Microsoft Finance is a powerful solution to streamline complex financial transactions while managing an entire business. It comes with 2 licensing options without any trial period. However, you can purchase a Team Member license to get read and view capabilities.

1. Dynamics 365 Finance

• Pricing: £172.60 user/month (earlier: £135.06)

2. Dynamics 365 Finance Premium

• Pricing: £246.60 user/month

Dynamics 365 Finance	Old Pricing	New Pricing
D365 Finance	£135.06	£172.60

Dynamics 365 Supply Chain Management

This solution simplifies entire supply chain management, from procuring the raw material to storing the final product in inventory. It comes with 3 licensing options without any trial offering. However, you can purchase the Team Member license.

1. Dynamics 365 Supply Chain Management

• Pricing: £172.60 user/month (earlier: £135.06)

2. Dynamics 365 Supply Chain Management Premium

• Pricing: £246.60 user/month

3. Dynamics 365 Intelligent Order Management

• Pricing: £246.60 user/month

Dynamics 365 Supply Chain Management	Old Pricing	New Pricing
D365 Customer Supply Chain Management	£135.06	£172.60

Dynamics 365 Human Resources

Microsoft Human Resources is a cost-effective HR solution that manages the requirements of the entire workforce and offers self-service opportunities to make different HR processes smooth. It comes with 2 licensing models without any trial offering.

1. Dynamics 365 Human Resources

• Pricing: £111.00 user/month (earlier: £90.04)

2. Dynamics 365 Human Resources Self-Service

• Pricing: £3.30 user/month

Dynamics 365 Human Resources	Old Pricing	New Pricing
D365 Customer Human Resources	£90.04	£111.00

Dynamics 365 Project Operations

Microsoft Project Operations manages, optimises, and tracks all projects to make them profitable and submit before the deadline. It comes with a single licensing plan along with the free trial.

1. Dynamics 365 Project Operations

• Trial: 30 days (can be extended to 60 days)

2. Dynamics 365 Project Operations

• Pricing: £111.00 user/month (earlier: £90.04)

Dynamics 365 Project Operation	Old Pricing	New Pricing
D365 Project Operations	£90.04	£111.00




Note: The customers with an active licensing plan for any of the Dynamics 365 solutions can continue using them without paying any extra money. However, they need to pay the updated price when they renew their full-user licenses.

In case of more clarity with this new update, you can contact Dynamics 365 pricing experts at Dynamics Square to make things transparent. Also, if you are having any other query related to the Dynamics 365 ecosystem, feel free to connect with us over a call at 0203 514 1057 or you can write us an email at  info@dynamicssquare.co.uk with a detailed explanation. One of our experts will contact you soon.